Lessons Learned from Johnny’s 9. 😵‍💫 How small actions create lasting impressions.

This week, I attended an event hosted by the Hawke’s Bay Business Chamber, where three engaging speakers shared their insights. One story, in particular, has stuck with me—it’s the story of Johnny in math class.

The teacher wrote a simple question on the board: 4 + 4 = ? 
Mary’s hand shot up instantly; for her, it was a no-brainer. Johnny, on the other hand, slid down in his chair, hoping to disappear. But despite Mary’s eager enthusiasm, the teacher called on Johnny.

Reluctantly, he made his way to the board, picked up the pen, and nervously wrote 9. The room erupted in laughter. Mary, practically vibrating with frustration, insisted she should fix Johnny’s mistake. The teacher, perhaps flustered, gave in. Mary marched to the board, crossed out Johnny’s answer with a big red X, and replaced it with her perfect 8.

What did Johnny take away from this experience?

  • That he’s no good at math.

  • That everyone in the class thinks he’s dumb.

  • That Mary is better than him.

  • That the best way to avoid embarrassment is to stay silent and invisible.

Now imagine a different approach. What if the teacher had paused and asked Johnny, “What was your thinking? How did you come to that answer?” This simple act of curiosity and encouragement could have shifted the entire experience for Johnny. Instead of walking away feeling humiliated, he might have felt heard, understood, and safe to try again.

This story isn’t just about Johnny. It’s about all of us—teachers, parents, colleagues, friends. How often do we unintentionally leave lasting imprints on others, even in harmless or routine moments?

The way we respond to mistakes matters. It shapes how people see themselves and their ability to grow. Whether in a classroom, a workplace, or at home, we have a choice:

 We can correct someone with criticism, leaving them feeling diminished. Or we can guide with kindness, curiosity, and encouragement, creating space for learning and resilience.

Let’s be mindful of the impact we leave behind. Sometimes, a moment of thoughtfulness can make all the difference.

 

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Overcoming the ‘wrong’ letter: When one letter changes everything.